Posted by: NCCA
Thursday, February 15, 2024
conflict management, small talk, manager skills, feedback
In this new year, communication in the workplace is more important than ever. “Quiet quitting” has become more of a trend among employees, with workers no longer going above and beyond in their tasks and instead putting in the minimal effort at work. This phenomenon calls for better management and a more supportive working environment. Being a boss means more than simply being a strong-willed person and putting on a tough face. Setting clear expectations is obviously important, but many ignore that in-person small talk is also essential for communicating mutual goals in the workplace.
It is moments like these that create or worsen conflict between management and employees. Managers may think they are offering “constructive criticism”, while employees may feel there is a lack of empathy. As a manager, you may not realize that timing and occasion are very important. Instead of pushing or micromanaging employees, using soft skills can help to increase workplace harmony.
This is when you may need help from our communication coaches here at NCCA Canada, where different strategies can be implemented to solve this work challenge.
This is a place where you can meet people walking in your shoes, as well as coaches who offer support within their unique programs. For only $30 a year, you will receive general membership access to our professional development activities, webinars, networking opportunities, and live events. Join our community by becoming a member today and learn more about what we do and how we can help you have a better working relationship with your employees.
https://nccacanada.org/memberships/
By Emily Chu, B.A.
NCCA Canada Events Coordinator
You must be a member of this site to submit comments.